FAQs 

Q1: What types of upholstery fabrics do you clean?
A1: We clean a wide range of upholstery fabrics, including cotton, linen, silk, velvet, and synthetic materials. If you’re unsure whether we can clean your specific fabric, just ask, and we can provide guidance based on the type and condition of your upholstery.

Q2: Can you clean leather furniture?
A2: Yes, we specialize in cleaning and conditioning all types of leather, including nubuck, suede, and aniline leather. Our cleaning process is designed to be gentle yet effective, preserving the integrity and appearance of your leather furniture.

Q3: How often should I have my upholstery cleaned?*
A3: We recommend having your upholstery cleaned every 12-18 months, depending on usage and exposure to dirt, pets, or allergens. Regular cleaning can extend the life of your furniture and keep it looking fresh.

Q4: Is your cleaning process safe for pets and children?
A4: Absolutely! We use environmentally friendly and non-toxic cleaning solutions that are safe for both pets and children. Your safety and comfort are our top priorities.

Q5: What should I do to prepare for a cleaning appointment?
A5: Nothing, relax and let us handle everything.

Q6: How long does the cleaning process take?
A6: The duration of the cleaning process depends on the size and condition of the furniture. Typically, it takes between 1 to 3 hours. We’ll provide you with a more accurate estimate during the consultation.

Q7: Can you remove stains from upholstery and leather?
A7:We can effectively treat many types of stains, including food, pet accidents, and ink. While we cannot guarantee full stain removal, we’ll do our best to minimize their appearance and restore your furniture’s look.

Q8: What if my upholstery or leather has not been cleaned for a long time?
A8: We understand that some furniture may be neglected for years. We can assess the condition and recommend the best cleaning methods and treatments to revitalize your upholstery or leather.

Q9: Do you offer customized cleaning plans?
A9: Yes! We can create a customized cleaning plan based on your specific needs, including the type of upholstery, level of soiling, and any particular concerns you may have.

Q10: What payment methods do you accept?
A10: We accept various payment methods, including cash, credit or debit cards, and electronic payment platforms. We’ll be happy to discuss payment options when you schedule your appointment.